Fortune Work
April 2012 Archive
April 25, 2012
We’re having the wrong debate about rising health care costs
If we made just a few lifestyle changes, Americans could drastically reduce how much we spend on health care. So why don't we? More
April 19, 2012
AmEx customer service in action
The company's analytic software gives its 'customer service professionals' a wealth of data to take care of cardholders. More
April 19, 2012
How can American Express help you?
Company customer service czar Jim Bush on changing the way that cardholders are treated - and how it paid off. More
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