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Books

Talent Is Overrated:
What Really Separates World-Class Performers From Everybody Else

The international bestseller that’s inspiring people in all walks of life around the world. What we achieve isn’t about natural gifts. Research – and dramatic real-life examples – show that great performance is more available than you ever thought.

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Readers around the world are embracing the message of Talent is Overrated. Business leaders, teachers, attorneys, entrepreneurs, students, coaches of many sports – all have felt the power of this book’s message in their own lives and have found exciting new ways to get better at what’s most important to them.

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Books

The Upside of the Downturn:
Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath

The guide to leading in today’s turbulence, using principles that endure. Named the best management book of the year by Strategy & Business magazine. With economic tumult increasing globally, its ten strategies are more valuable than ever.

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Economists say the recession is over, but plenty of business people aren’t so sure. The historic downturn carried us into a bizarre new world where the usual patterns, signs, and rules of thumb don’t work anymore – where strapped consumers save more rather than less, where the U.S. economy doesn’t drive global growth, where long-dominant firms in industries from media to motorcars fall or even die.

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Books

Angel Customers & Demon Customers:
Discover Which is Which and Turbocharge Your Stock

The book that launched today’s mushrooming interest in customer-centricity. All companies claim they’re customer-centric. Most aren’t. If they were, they could create startling increases in wealth. This book, co-authored with consultant Larry Selden, shows how.

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The book that launched today’s mushrooming interest in customer-centricity. All companies claim they’re customer-centric. Most aren’t. If they were, they could create startling increases in wealth. This book, co-authored with consultant Larry Selden, shows how.

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